Refund Policy

Customer purchased an item and wants to return or exchange - has only 7 days to return or exchange, make sure the items must be returned in a re-saleable condition. That means your item must be unused and in the same condition as you received it. The item must be in the original packaging and returned with any accessories, labels and “free gifts” or bonus items within 7 days from the date on which items are delivered.

To complete your exchange/return, we require a proof of purchase.

Please contact us at (cs@sivasqatar.com) to request an exchange or return for items bought online.

Your acceptance of the terms and conditions is legally binding upon you.
Thank you for shopping with us